At Jolie Tea Company, we want you to love every cup. Loose leaf tea purchased in-store at our Tea Bar or online may be returned for a full refund only if the original packaging remains unopened and unused. To be eligible for a return, items must be brought back or shipped to Jolie Tea Company in their original condition.

Due to the nature of our products and for quality and safety reasons, we are unable to accept returns on opened tea packages.

If you have any questions or concerns about your order, our team is always happy to help.